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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Kroll products

The group "New Technologies" offers for review the products of the plant Kroll: burners, boilers, heat generators, heat guns, dehumidifiers, heaters, infrared heaters, modular boilers
  • Burners Kroll
    Burners
    series KG/UB, R, RG, etc.
  • Boilers Kroll
    Boilers
    BK series, etc.
  • Heat generators Kroll
    Heat generators
    series S, SKE, W401, M, HM, etc.
  • Gas heat generators Kroll
    Gas heat generators
    series N, NK, NKA, etc.
  • Heat guns Kroll
    Heat guns
    GP, GK, MA, P, E series, etc.
  • Dehumidifiers Kroll
    Dehumidifiers
    series T16/1, T24, TE, TK, etc.
  • Heaters Kroll
    Heaters
    LH series, etc.
  • Infrared heaters Kroll
    Infrared heaters
    W12VA , etc.
  • Modular boiler houses Kroll
    Modular boiler houses
    for concrete plants, etc.

NEW TECHNOLOGIES GROUP

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